Reports of latency, version mismatch, and trouble printing reports for some customers

Incident Report for Aeries Software

Identified

We are reverting the status to "Identified" as it has been determined that the issue requires engineering changes to fully resolve. Our operations team is monitoring reporting capacity until a fix is released and deployed.
Posted Jul 22, 2026 - 13:01 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 22, 2026 - 09:28 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 22, 2026 - 09:17 PDT

Investigating

We are currently investigating this issue.
Posted Jul 22, 2026 - 09:14 PDT
This incident affects: Aeries Cloud Services (AWS CA).
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