All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Uptime over the past 90 days. View historical uptime.
Aeries Cloud Services Operational
90 days ago
99.98 % uptime
Today
AWS CA ? Operational
90 days ago
99.95 % uptime
Today
AWS TX ? Operational
90 days ago
100.0 % uptime
Today
Irvine CA ? Operational
90 days ago
100.0 % uptime
Today
Aeries Software Issues ? Operational
90 days ago
100.0 % uptime
Today
Aeries Records Transfer Operational
90 days ago
100.0 % uptime
Today
Aeries.com Operational
90 days ago
100.0 % uptime
Today
App Management Service Operational
90 days ago
100.0 % uptime
Today
Aeries Licensing Service Operational
90 days ago
100.0 % uptime
Today
Phone Issues ? Operational
90 days ago
100.0 % uptime
Today
Deprecated ? Operational
90 days ago
100.0 % uptime
Today
Aeries Hosted Service Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 21, 2023

No incidents reported today.

Mar 20, 2023
Reporting Server Mismatch - CA
Resolved - This incident has been resolved.
Mar 20, 11:40 PDT
Monitoring - The reposting server has recovered. We will be confirming with customers and marking the incident resolved shortly.
Mar 20, 11:14 PDT
Identified - We have restarted the servers and they will be recovering soon.
Some processes may not have been completed during this time.
Mar 20, 11:06 PDT
Investigating - We are receiving reports from districts of Reporting Server Mismatch. Our team is investigating now.
Mar 20, 10:50 PDT
Mar 19, 2023

No incidents reported.

Mar 18, 2023
Regular Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 17, 12:23 PDT
Mar 17, 2023
Mar 16, 2023
Aeries Update - 9.23.3.16 (CA)
Completed - The scheduled maintenance has been completed.
Mar 16, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 16, 15:55 PDT
Aeries Update - 9.23.3.16 (TX)
Completed - The scheduled maintenance has been completed.
Mar 16, 21:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 16, 15:55 PDT
Mar 15, 2023

No incidents reported.

Mar 14, 2023
Some customers are seeing a Version Mismatch on the Reporting Server
Resolved - This incident was caused by a high CPU report being repeatedly queued.
As this incident has been identified and verified services are back in order, we will be setting it to resolved.
Mar 14, 11:08 PDT
Monitoring - The Reporting server has recovered. We will leave this incident open until we have confirmed with all support tickets that individual customers are back to full functionality.
Mar 14, 10:06 PDT
Identified - Some users are currently experiencing intermittent issues when running reports and/or extracts. We have restarted the Aeries Reporting Server.
We apologize for the inconvenience this is causing.
Mar 14, 09:46 PDT
Investigating - We are currently investigating this issue.
Mar 14, 09:27 PDT
Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023
Some users are currently experiencing intermittent issues when running reports and/or extracts. (CA)
Resolved - As this incident has been identified and verified services are back in order, we will be setting it to resolved.
Mar 10, 13:57 PST
Update - We have made some adjustments and the reporting servers are recovering at a healthy speed. Slowness issues should be resolved soon. We will leave this incident open while we confirm with customers that they are back to full functionality.
Mar 10, 12:08 PST
Monitoring - We would like to inform you that some users are currently experiencing intermittent issues when running reports and/or extracts.
The issues are caused by the volume of users simultaneously running reports, affecting the overall performance of our servers.
Our team is working diligently to lighten the load on our servers. We apologize for the inconvenience this is causing.
Mar 10, 11:00 PST
Mar 9, 2023
Aeries Update - 9.23.3.9 (TX)
Completed - The scheduled maintenance has been completed.
Mar 9, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 20:01 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 9, 17:35 PST
Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.

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