All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Uptime over the past 90 days. View historical uptime.
Aeries Cloud Services Operational
90 days ago
99.32 % uptime
Today
AWS CA ? Operational
90 days ago
99.22 % uptime
Today
AWS TX ? Operational
90 days ago
99.42 % uptime
Today
Aeries Software Issues ? Operational
90 days ago
100.0 % uptime
Today
Aeries Records Transfer Operational
90 days ago
100.0 % uptime
Today
Aeries.com Operational
90 days ago
100.0 % uptime
Today
App Management Service Operational
90 days ago
100.0 % uptime
Today
Aeries Licensing Service Operational
90 days ago
100.0 % uptime
Today
Phone Issues ? Operational
90 days ago
100.0 % uptime
Today
Deprecated ? Operational
Aeries Hosted Service Operational
Irvine CA ? Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 9, 2023

No incidents reported today.

Dec 8, 2023
Some customers are reporting latency while loading pages and printing reports (CA)
Resolved - This incident has been resolved.
Dec 8, 11:18 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 8, 10:56 PST
Identified - We have identified the cause and are taking action to balance the server.
Dec 8, 10:14 PST
Dec 7, 2023
Aeries Update - 9.23.12.7 (CA)
Completed - The scheduled maintenance has been completed.
Dec 7, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 22:01 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 7, 17:16 PST
Aeries Update - 9.23.12.7 (TX)
Completed - The scheduled maintenance has been completed.
Dec 7, 21:02 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 20:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 7, 17:15 PST
A cluster of customers logged on to a Version Mismatch this morning (CA)
Resolved - We have successfully resolved the incident that caused some users to experience a Version Mismatch.
Any remaining tickets for caching/connection issue for specific users will be investigated individually.
We appreciate your patience and understanding throughout this process.
Dec 7, 16:26 PST
Update - Some individual users are still experiencing connection issues.
The common denominator is after clearing their cache and trying multiple browsers, eventually one will let them in.
Our team is documenting and comparing tickets for this unique issue.
Dec 7, 14:27 PST
Monitoring - We are seeing a healthy recovery for the customers affected.
As you are accessing if your system is still having connection issues, please test your URL in a different type of browser.
We have seen caching contribute to the issue.
Dec 7, 13:03 PST
Update - Some customers are recieving a 503 error. We are implementing a fix for this.

**As a note it has been reported that at the same district one user gets a 504 or 503 error, while others are able to work as normal. We appreciate the information and are taking it into account to resolve the full issue.
Dec 7, 10:27 PST
Update - Some customers are recieving a 504 error/timeout error.
This is a side effect of the resolution and we apologize for the inconvenience.
Dec 7, 09:12 PST
Update - As we are implementing a resolution customers may experience some latency.
Dec 7, 08:48 PST
Identified - We have identified the issue and have implemented a resolution.
Dec 7, 08:14 PST
Dec 6, 2023

No incidents reported.

Dec 5, 2023
Aeries Update - 9.23.12.5 (CA)
Completed - The scheduled maintenance has been completed.
Dec 5, 23:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 22:01 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 5, 17:25 PST
Aeries Update - 9.23.12.5 (TX)
Completed - The scheduled maintenance has been completed.
Dec 5, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 20:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 5, 17:26 PST
Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
Aeries Update - 9.23.11.30 (CA)
Completed - The scheduled maintenance has been completed.
Nov 30, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 22:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 30, 16:38 PST
Aeries Update - 9.23.11.30 (TX)
Completed - The scheduled maintenance has been completed.
Nov 30, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 20:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 30, 16:37 PST
Customers are currently experiencing slowness and a Version Mismatch when running reports and/or extracts. (CA)
Resolved - This incident has been resolved.
Nov 30, 10:12 PST
Monitoring - We have identified the cause and are monitoring the issue.
Nov 30, 09:30 PST
Investigating - We are currently investigating this issue.
Nov 30, 09:27 PST
Nov 29, 2023

No incidents reported.

Nov 28, 2023
Aeries Update - 9.23.11.28 (TX)
Completed - The scheduled maintenance has been completed.
Nov 28, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 20:01 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 28, 17:15 PST
Nov 27, 2023
Some Districts are reporting a Version Mismatch
Resolved - This incident has been resolved.
Nov 27, 14:40 PST
Monitoring - Users Version Mismatch should be resolved. We are setting the status to monitoring while we investigate the cause.
Nov 27, 14:03 PST
Investigating - We are currently taking measures to balance the Reporting Servers
Nov 27, 13:49 PST
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

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