All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Aeries Cloud Services Operational
90 days ago
99.96 % uptime
Today
AWS CA ? Operational
90 days ago
99.96 % uptime
Today
AWS TX ? Operational
90 days ago
99.96 % uptime
Today
Aeries Software Issues ? Operational
90 days ago
100.0 % uptime
Today
Aeries Records Transfer Operational
90 days ago
100.0 % uptime
Today
Aeries.com Operational
90 days ago
100.0 % uptime
Today
App Management Service Operational
90 days ago
100.0 % uptime
Today
Aeries Licensing Service Operational
90 days ago
100.0 % uptime
Today
Phone Issues ? Operational
90 days ago
100.0 % uptime
Today
Deprecated ? Operational
Aeries Hosted Service Operational
Irvine CA ? Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 21, 2024

No incidents reported today.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024
Completed - The scheduled maintenance has been completed.
May 18, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:00 PDT
Scheduled - We will be undergoing maintenance during this time. Some downtime is expected.
May 17, 10:03 PDT
May 17, 2024
May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Resolved - This incident has been resolved.
May 9, 07:03 PDT
Update - Status Update: Deployment of Google SSO Hotfix

We are on track with the deployment of the hotfix for the Google Single Sign-On (SSO) issue as planned. The testing phase has been completed successfully, and we are ready to proceed with the deployment at 22:00 local time tonight.

We remain committed to minimizing the disruption to our services and have ensured that all necessary measures are in place for a smooth transition. For those who have been temporarily reverted to the previous version of Aeries, we will seamlessly transition you back to the updated system once the hotfix is in place.

Thank you for your continued patience and understanding. We will provide further updates post-deployment to confirm the resolution of the issue.

May 8, 17:52 PDT
Update - Status Update: Google SSO Issue and Resolution Efforts

We have identified an issue with Google Single Sign-On (SSO) that is currently affecting some of our services. Our team has developed a hotfix that is in the testing phase, with an anticipated deployment time of 22:00 local time today.

We understand the urgency of the situation and are actively working to mitigate the impact on our customers. For those most severely affected, we are reverting to the previous version of Aeries to restore SSO functionality as a temporary measure.

We apologize for any inconvenience caused and appreciate your patience as we work to resolve this issue promptly.

May 8, 12:00 PDT
Update - We are setting this status back to Identified while we review more information from customers.
May 8, 11:53 PDT
Identified - The issue has been identified and a fix is being implemented.
May 8, 11:28 PDT
Monitoring - As part of our ongoing resolution efforts, we kindly advise customers experiencing login issues to refresh their cache. This action may help reestablish their connection. (This suggestion is only working for some customers.)
May 8, 09:54 PDT
Identified - Rollback Strategy is being determined.
May 8, 07:40 PDT
Update - We sincerely apologize for any inconvenience you’ve encountered. Our team is actively investigating the issue, specifically focusing on users who utilize Google as their identity provider. Rest assured, we are committed to resolving this promptly.
May 8, 07:32 PDT
Investigating - We are actively investigating this issue. This may affect CA and TX customers.
May 8, 07:10 PDT
May 8, 2024
Completed - The scheduled maintenance has been completed.
May 8, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 8, 17:41 PDT
Completed - The scheduled maintenance has been completed.
May 8, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 8, 17:40 PDT
May 7, 2024
Completed - The scheduled maintenance has been completed.
May 7, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 7, 17:33 PDT
Completed - The scheduled maintenance has been completed.
May 7, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 7, 17:32 PDT