All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Uptime over the past 90 days. View historical uptime.
Aeries Cloud Services Operational
90 days ago
99.99 % uptime
Today
AWS CA ? Operational
90 days ago
99.98 % uptime
Today
AWS TX ? Operational
90 days ago
100.0 % uptime
Today
Irvine CA ? Operational
90 days ago
100.0 % uptime
Today
Aeries Software Issues ? Operational
90 days ago
100.0 % uptime
Today
Aeries Records Transfer Operational
90 days ago
100.0 % uptime
Today
Aeries.com Operational
90 days ago
100.0 % uptime
Today
App Management Service Operational
90 days ago
100.0 % uptime
Today
Aeries Licensing Service Operational
90 days ago
100.0 % uptime
Today
Phone Issues ? Operational
90 days ago
100.0 % uptime
Today
Deprecated ? Operational
90 days ago
100.0 % uptime
Today
Aeries Hosted Service Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 2, 2023

No incidents reported today.

Jun 1, 2023
Aeries Update - 9.23.6.1 (CA)
Completed - The scheduled maintenance has been completed.
Jun 1, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 22:02 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 1, 15:48 PDT
Aeries Update - 9.23.6.1 (TX)
Completed - The scheduled maintenance has been completed.
Jun 1, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 1, 15:48 PDT
Some districts are receiving a Version Mismatch and/or slowness on reports
Resolved - This incident has been resolved.
Jun 1, 17:09 PDT
Monitoring - Thanks to prompt reporting the issue was identifies and mitigation has already been taken. A specific reporting service is hung and is being restarted.
Jun 1, 15:12 PDT
Investigating - We are currently investigating this issue.
Jun 1, 15:05 PDT
May 31, 2023
Multiple districts are reporting slowness. Some customers are getting a timeout error.
Resolved - The slowness issue has been mitigated and resolved. Thank you for your patience.
May 31, 09:52 PDT
Monitoring - We have identified and targeted areas for optimization. We are monitoring the issue.
May 30, 12:08 PDT
Identified - We have identified the problem causing slowness. Our database engineers are currently addressing the issue. An ETA is not available at this time. We will be in touch through this page with further updates.

Thank you for your patience.
May 30, 09:43 PDT
Investigating - We are currently investigating the issue. Please subscribe to this page to be notified when updates are available.

We apologize for the inconvenience.
May 30, 09:02 PDT
May 30, 2023
Aeries Update - 9.23.5.30 (TX)
Completed - The scheduled maintenance has been completed.
May 30, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 30, 15:52 PDT
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Aeries Update - 9.23.5.26 (CA)
Completed - The scheduled maintenance has been completed.
May 26, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 22:01 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 26, 15:20 PDT
May 25, 2023
Aeries Update - 9.23.5.25 (CA)
Completed - The scheduled maintenance has been completed.
May 25, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 25, 15:20 PDT
Aeries Update - 9.23.5.25 (TX)
Completed - The scheduled maintenance has been completed.
May 25, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 25, 15:20 PDT
May 24, 2023
We have received reports of slowness in the Aeries Hosted application. (CA)
Resolved - Reporting servers received a capacity boost yesterday in order to address this performance issue. This incident has been resolved.
May 24, 08:52 PDT
Update - The servers have balanced and we are continuing to monitor.
May 23, 09:25 PDT
Update - Some customers are reporting latency again this morning. We are balancing the servers to accommodate the high CPU. This incident is being monitored.
May 23, 09:01 PDT
Monitoring - Servers are maintaining. Investigation into root cause is ongoing.
May 22, 13:00 PDT
Update - This latency is still being investigated, we are monitoring server activity.
May 22, 10:13 PDT
Investigating - We are currently investigating.
May 22, 09:09 PDT
May 23, 2023
Aeries Update - 9.23.5.23 (CA)
Completed - The scheduled maintenance has been completed.
May 23, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 23, 16:36 PDT
Aeries Update - 9.23.5.23 (TX)
Completed - The scheduled maintenance has been completed.
May 23, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 23, 16:37 PDT
May 22, 2023
May 21, 2023

No incidents reported.

May 20, 2023
Regular Monthly Maintenance
Completed - The scheduled maintenance has been completed.
May 20, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 19, 21:03 PDT
May 19, 2023
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