Some districts are receiving a Version Mismatch and/or slowness on reports

Incident Report for Aeries Software

Resolved

This incident has been resolved.

Posted Jun 01, 2023 - 17:09 PDT

Monitoring

Thanks to prompt reporting the issue was identifies and mitigation has already been taken. A specific reporting service is hung and is being restarted.

Posted Jun 01, 2023 - 15:12 PDT

Investigating

We are currently investigating this issue.

Posted Jun 01, 2023 - 15:05 PDT

This incident affected: Aeries Cloud Services (AWS CA).