Reports of latency and slowness for some customers

Incident Report for Aeries Software

Resolved

This incident has been resolved.
Posted Jan 14, 2026 - 08:03 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 13, 2026 - 16:25 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 13, 2026 - 12:36 PST
This incident affected: Aeries Cloud Services (AWS CA).