Reports of latency, slowness, and timeouts for some customers

Incident Report for Aeries Software

Resolved

This incident has been resolved.
Posted Apr 20, 2026 - 10:49 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 20, 2026 - 10:08 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 20, 2026 - 09:40 PDT
This incident affected: Aeries Cloud Services (AWS CA).