Degraded Performance

Incident Report for Aeries Software

Resolved

This incident has been resolved.

Posted Apr 05, 2021 - 16:23 PDT

Monitoring

A new index has been implemented to improve Gradebook performance. We are monitoring results.

Posted Apr 05, 2021 - 13:07 PDT

Identified

Some customers are experiencing degraded performance. We have identified the cause and are currently working to resolve the issue.

Posted Apr 05, 2021 - 12:39 PDT

This incident affected: Aeries Hosted Service.