This incident has been resolved.
Apr 8, 08:52 PDT
Additional resources were allocated last night during our maintenance window. We are monitoring the results today.
Apr 8, 07:32 PDT
A temporary configuration change has been made, and it appears to have improved the performance of Aeries itself. We are monitoring the impact, and we will take any additional steps necessary until our planned maintenance operation tonight.
Apr 7, 09:31 PDT
The steps we took last night have had a positive impact. However, some customers are still experiencing issues this morning. Additional resources will be allocated to our infrastructure tonight during our maintenance window.
Thank you for your patience and understanding while we work towards a resolution.
Apr 7, 09:05 PDT
A fix has been implemented and we are monitoring the results.
Apr 6, 10:54 PDT
Some customers are experiencing degraded performance. We have identified the cause and are currently working to resolve the issue.
Apr 6, 09:35 PDT