All Systems Operational

About This Site

Welcome to the Aeries Status Page. Below you will find status information on Aeries Cloud Services.

Uptime over the past 90 days. View historical uptime.
Aeries Hosted Service Operational
90 days ago
99.96 % uptime
Today
Aeries Records Transfer Operational
90 days ago
100.0 % uptime
Today
Aeries.com Operational
90 days ago
100.0 % uptime
Today
App Management Service Operational
90 days ago
100.0 % uptime
Today
Aeries Licensing Service Operational
90 days ago
100.0 % uptime
Today
Phone Issues ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 17, 2021

No incidents reported today.

Apr 16, 2021
Aeries Update - 9.21.4.16
Completed - The scheduled maintenance has been completed.
Apr 16, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 16, 21:10 PDT
A small fraction of our customer sites did not update
Resolved - This incident has been resolved.
Apr 16, 11:43 PDT
Update - We are continuing to monitor for any further issues.
Apr 16, 07:32 PDT
Monitoring - The update process hung last night, and a small fraction of sites were not completely updated. These are updating now. In the meantime, until your site updates your reports will not work.
Apr 16, 07:32 PDT
Apr 15, 2021
Aeries Update - 9.21.4.15
Completed - The scheduled maintenance has been completed.
Apr 15, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 15, 18:20 PDT
Apr 14, 2021
Degraded Performance
Resolved - This incident has been resolved.
Apr 14, 09:49 PDT
Update - We are continuing to monitor for any further issues.
Apr 13, 22:51 PDT
Monitoring - An update was deployed to help address these ongoing performance issues. We will be monitoring the results.
Apr 13, 22:51 PDT
Update - We are continuing to work on a fix for this issue.
Apr 13, 08:58 PDT
Update - We are continuing to work on a fix for this issue.
Apr 12, 14:13 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 12, 09:46 PDT
Apr 13, 2021
Aeries Update (Out-of-band) - 9.21.4.13
Completed - The scheduled maintenance has been completed.
Apr 13, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:01 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 13, 17:51 PDT
Apr 12, 2021
Aeries Update (Out-of-band) - 9.21.4.12
Completed - The scheduled maintenance has been completed.
Apr 12, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 22:02 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 12, 19:16 PDT
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021
Aeries Update (Out-of-band) - 9.21.4.8
Completed - The scheduled maintenance has been completed.
Apr 8, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 22:01 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 8, 16:22 PDT
Degraded Performance
Resolved - This incident has been resolved.
Apr 8, 08:52 PDT
Update - Additional resources were allocated last night during our maintenance window. We are monitoring the results today.
Apr 8, 07:32 PDT
Monitoring - A temporary configuration change has been made, and it appears to have improved the performance of Aeries itself. We are monitoring the impact, and we will take any additional steps necessary until our planned maintenance operation tonight.
Apr 7, 09:31 PDT
Identified - The steps we took last night have had a positive impact. However, some customers are still experiencing issues this morning. Additional resources will be allocated to our infrastructure tonight during our maintenance window.

Thank you for your patience and understanding while we work towards a resolution.
Apr 7, 09:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 6, 10:54 PDT
Identified - Some customers are experiencing degraded performance. We have identified the cause and are currently working to resolve the issue.
Apr 6, 09:35 PDT
Apr 7, 2021
Apr 6, 2021
Aeries Update - 9.21.4.6
Completed - The scheduled maintenance has been completed.
Apr 6, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 22:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 6, 17:34 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 6, 17:27 PDT
Apr 5, 2021
Degraded Performance
Resolved - This incident has been resolved.
Apr 5, 16:23 PDT
Monitoring - A new index has been implemented to improve Gradebook performance. We are monitoring results.
Apr 5, 13:07 PDT
Identified - Some customers are experiencing degraded performance. We have identified the cause and are currently working to resolve the issue.
Apr 5, 12:39 PDT
Apr 4, 2021
Aeries & Online Enrollment Update - 9.21.4.4 and 9.21.4.2
Completed - The scheduled maintenance has been completed.
Apr 4, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 22:02 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 4, 14:16 PDT
Apr 3, 2021

No incidents reported.

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