New field (LNC.SE) missing on some databases

Incident Report for Aeries Software

Resolved

This incident has been resolved.

Posted Nov 17, 2021 - 09:25 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 17, 2021 - 09:23 PST

Identified

A new field added in the most recent update failed to be applied in some databases. This is resulting in a "Server error" mentioning this missing "SE" column. We are working to address this as quickly as possible for those affected.

Posted Nov 17, 2021 - 08:28 PST

This incident affected: Aeries Cloud Services (AWS CA).