Reports are not working for some customers

Incident Report for Aeries Software

Resolved

This incident has been resolved.

Posted May 03, 2021 - 09:29 PDT

Monitoring

One of our internal email servers stopped responding. This caused a backup of reports in our queues. The service has been fixed, and we are monitoring the results.

Posted May 03, 2021 - 08:59 PDT

Investigating

We are currently investigating this issue.

Posted May 03, 2021 - 08:50 PDT

This incident affected: Deprecated (Aeries Hosted Service).