Email is slow or not being delivered at all

Incident Report for Aeries Software

Resolved

This incident has been resolved.

Posted Aug 11, 2020 - 10:43 PDT

Update

We are still waiting on an update from a service provider. In the meantime, the workaround is functioning. There is a notable 15-30 minute delay in delivery on average.

Posted Aug 11, 2020 - 10:28 PDT

Monitoring

A workaround has been implemented and we are monitoring results.

Posted Aug 11, 2020 - 08:10 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 11, 2020 - 07:29 PDT

Update

We are continuing to investigate this issue.

Posted Aug 11, 2020 - 07:08 PDT

Investigating

We are currently investigating this issue.

Posted Aug 11, 2020 - 06:48 PDT

This incident affected: Deprecated (Aeries Hosted Service).