YSOD When Attempting to Download CSUpdate

Incident Report for Aeries Software

Resolved

This incident has been resolved.

Posted Jan 19, 2022 - 10:57 PST

Monitoring

We have addressed the issue reported, customers are now able to download the CS Update. We will be monitoring for any issues that may arise.

Thank you for your patience.

Posted Jan 19, 2022 - 09:09 PST

Identified

We have identified the problem causing the YSOD. Our DBA is working with the Developers to get everyone access to download the files as soon as possible. An ETA is not available at this time. We will be in touch through this page with further updates.

Thank you for your patience.

Posted Jan 19, 2022 - 08:38 PST

Investigating

Customers are getting a Yellow Screen of Death when attempting to download the most recent CS update. We are currently investigating the issue.

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Posted Jan 19, 2022 - 07:50 PST

This incident affected: Aeries Software Issues.