What happened?

Aeries Web suffered some performance degradation. Pages and Reports were slow to process and load.

Why did it happen?

A single SQL Server in our environment experienced CPU pressure after the most recent set of patches were applied. The true cause is still being determined, but the heavier load on this specific server is believed to be related to some of the more unique workloads it serves.

What has been done to resolve this?

During the day we made some configuration adjustments on the SQL Server to balance the load. During our maintenance windows over the weekend we will be allocating more resources to SQL specifically.