This incident has been resolved.
Nov 18, 10:52 PST
We have made progress towards identifying the root cause. We disabled all of the agents in our web servers yesterday, and we have not observed any "micro outages" since. We are going to re-enable them one at a time until the symptom returns.
Nov 17, 09:31 PST
We are still seeing sporadic drops in traffic to Irvine. We are continuing the investigation.
Nov 16, 08:12 PST
We have upgraded the load balancer and we are monitoring the results.
Nov 10, 22:46 PST
Tonight, we are upgrading our load balancer in Irvine. This will result in a brief service disruption.
Nov 10, 17:16 PST
We saw a failure in a load balancer between 8:35 AM and 8:40 AM PST. This caused a brief outage or possible 'Service Unavailable' messages. We are currently investigating this to identify a root cause, and to see if it is ultimately connected to the sporadic performance issues our Irvine data center continues to experience.
Nov 9, 09:37 PST
We are continuing to investigate the sporadic performance issues.
Nov 8, 11:21 PST