All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Aeries Cloud Services Operational
90 days ago
100.0 % uptime
Today
Aeries Hosted Service Operational
90 days ago
100.0 % uptime
Today
AWS CA ? Operational
90 days ago
100.0 % uptime
Today
AWS TX ? Operational
90 days ago
100.0 % uptime
Today
Irvine CA ? Operational
90 days ago
100.0 % uptime
Today
Aeries Records Transfer Operational
90 days ago
100.0 % uptime
Today
Aeries.com Operational
90 days ago
100.0 % uptime
Today
App Management Service Operational
90 days ago
100.0 % uptime
Today
Aeries Licensing Service Operational
90 days ago
100.0 % uptime
Today
Phone Issues ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 30, 2021

No incidents reported today.

Nov 29, 2021
Completed - The scheduled maintenance has been completed.
Nov 29, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 22:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 29, 17:25 PST
Completed - The scheduled maintenance has been completed.
Nov 29, 20:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 20:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 29, 17:25 PST
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021
Completed - The scheduled maintenance has been completed.
Nov 24, 20:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 20:04 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 24, 14:40 PST
Nov 23, 2021
Completed - The scheduled maintenance has been completed.
Nov 23, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 22:05 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 23, 16:31 PST
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021
Completed - The scheduled maintenance has been completed.
Nov 20, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 22:01 PST
Scheduled - We will be undergoing our regular monthly maintenance process. Some downtime in each environment is expected.
Nov 18, 07:29 PST
Nov 19, 2021
Postmortem - Read details
Nov 19, 09:30 PST
Resolved - This incident has been resolved.
Nov 19, 09:26 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 09:09 PST
Identified - A single web server in our farm has been identified as the cause. This will affect a small subset of users. We are working to address the issue.
Nov 19, 09:07 PST
Nov 18, 2021
Completed - The scheduled maintenance has been completed.
Nov 18, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 22:01 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 18, 17:49 PST
Resolved - This incident has been resolved.
Nov 18, 10:52 PST
Update - We have made progress towards identifying the root cause. We disabled all of the agents in our web servers yesterday, and we have not observed any "micro outages" since. We are going to re-enable them one at a time until the symptom returns.
Nov 17, 09:31 PST
Investigating - We are still seeing sporadic drops in traffic to Irvine. We are continuing the investigation.
Nov 16, 08:12 PST
Monitoring - We have upgraded the load balancer and we are monitoring the results.
Nov 10, 22:46 PST
Update - Tonight, we are upgrading our load balancer in Irvine. This will result in a brief service disruption.
Nov 10, 17:16 PST
Update - We saw a failure in a load balancer between 8:35 AM and 8:40 AM PST. This caused a brief outage or possible 'Service Unavailable' messages. We are currently investigating this to identify a root cause, and to see if it is ultimately connected to the sporadic performance issues our Irvine data center continues to experience.
Nov 9, 09:37 PST
Investigating - We are continuing to investigate the sporadic performance issues.
Nov 8, 11:21 PST
Nov 17, 2021
Resolved - This incident has been resolved.
Nov 17, 09:25 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 09:23 PST
Identified - A new field added in the most recent update failed to be applied in some databases. This is resulting in a "Server error" mentioning this missing "SE" column. We are working to address this as quickly as possible for those affected.
Nov 17, 08:28 PST
Nov 16, 2021
Completed - The scheduled maintenance has been completed.
Nov 16, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 22:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 16, 17:52 PST